Got Questions?

Wondering what OT is all about, what paperwork to bring, or what to expect on your first visit?  Check out the FAQ below.

WHAT IS
OT?
Does my child need
Therapy?
Do kids have an
Occupation
if they don't have jobs?

What can I expect during the evaluation?

  • The occupational therapist will obtain a full medical and developmental history from you.  You might be asked to answer questions on how your child responds to sensory information. The therapist will evaluate your child’s fine and gross motor skills, strength, primitive reflexes, sensory responses, and self-regulation. The therapist will also review the relationship between your child’s skill level, limitations if any, and functional abilities. The therapist will generate a report through the use of standardized assessments, clinical observations, clinical questionnaires and parent observations and reports.

When will I get the results?

  • Due to the amount of information obtained during the evaluation, please allow for up to two weeks for your therapist to score, interpret, and write-up the results. You will receive a copy via email (or paper if requested) that includes recommended goals and detailed explanations of each area that was evaluated. 

How do I know what my insurance will cover?

  • There is an insurance form in the intake paperwork that lists the necessary information you can request from your insurance company. Once completed, please send back along with the rest of the packet in order to expedite reimbursement. 

  • Need to pay out-of-pocket?  Ask about the fee schedule when you call.

What is your plan for discharge?

  • Your child's progress will be measured continuously, and re-evaluation occurs once or twice per year. At re-evaluation times, progress or lack of progress will be discussed, goals will be adjusted accordingly, and amount of sessions may decrease gradually. Our goal is to help your child meet their goals and graduate from therapy services!

How long does the initial visit take?

  • Focus on Function provides full, comprehensive evaluations. This can take up to two hours at the most in order to gather as much information as possible. The evaluation can be split into two sessions if necessary due to time or behavior constraints. 

What do I need to bring to the first visit?

  • If you haven't submitted the intake paperwork before the first visit, please bring the completed packet with you. Be sure to bring a copy of any relevant school or medical reports (current IEP or 504 plan, private psychological evaluation, previous OT evals, etc.), as well as a copy of your drivers license and insurance card. You may also find it helpful to bring a list of questions to discuss with your therapist.

  • We also require a Rx for evaluation and treatment from your child's physician. If you have difficulty obtaining this, let us know and we can reach out to them for you. 

Do you take my insurance?

  • Focus on Function is now in-network with BCBS, Cigna, United Healthcare and most Medicaid plans! 

  • If you would like to submit to insurance for out-of-network benefits, we will be happy to provide you with the documentation necessary. 

  • Did you know? You can also use your HSA/Flex Spending Accounts to pay for services, even if out-of-pocket!

What is your cancellation policy?

  • A minimum of 24 hours notice must be given in order to cancel a session without penalty. No-shows and day-of notice will be charged either half or full amount of the session. We understand that sometimes circumstances are beyond your control; please give us as much notice as possible. 

  • In order to maintain consistency for your child's progress, we will make the best attempt to reschedule any missed sessions.

  • Sessions missed due to therapist illness, holidays, or  inclement weather will be rescheduled if possible.

  • Chronic cancellations may lead to discharge. If there are extenuating circumstances, please let us know as soon as possible. If necessary, you may be moved to the waiting list until you are able to resume consistent attendance. 

  • If you need to take a break (3+ weeks) from services, please inform us as soon as possible. You will have the option of holding your spot for a fee, or to be placed on the waiting list. Without holding your place we cannot guarantee that your time will still be available upon your return.

770-355-3562 (phone)

(404) 745-0739 (fax)

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©2018 by Focus on Function, LLC.